Lootbase.gg

Last Updated: August 26, 2024

This Privacy Policy provides you with information about how we collect, use, and share your personal information (sometimes called "personal data") when you use our Services that link to this Privacy Policy. It also explains your legal rights and choices associated with your personal information. Your access to and use of our Services is subject to the Terms of Use.

We may update this Privacy Policy again from time to time. By continuing to use the Services after this Privacy Policy has been updated, you acknowledge that personal information will be handled in accordance with the most recent version.

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YOUR PERSONAL INFORMATION

YOUR PRIVACY RIGHTS & CHOICES

INFORMATION FOR PARENTS & GUARDIANS

REGIONAL INFORMATION

ABOUT US

YOUR PERSONAL INFORMATION

Personal Information We Collect

Personal information is any information or data that relates to you as an identified or identifiable individual. Below are the categories of personal information we collect about users of our Services.

  • 1. Information You Provide: Depending on how you interact with us, we may ask you to provide one or more of the following kinds of information. We collect this information from you only if we need it for a specific purpose to properly operate the Services and only if you choose to provide it.
    • 1.1 Identity, contact & demographic details (for example: name, screen name, or other similar unique identifier; title; date of birth / age; country / region; government-issued identification; email / phone number / postal address; messaging / social account ID)
    • 1.2 Billing & transaction data (billing / delivery address, payment or financial account details, details about your purchases and transactions with us)
    • 1.3 Account & profile information (username and password for the account you create, security questions and answers, avatar, third-party social media or gaming platform account ID, and other information you share through your account or profile)
    • 1.4 User-generated content (content, items, or assets you create, share, or upload within our Services; your feedback, reviews, or comments about our Services; your posts, comments, and engagement on our social media sites)
    • 1.5 Usage data & preferences (information about how you use and configure the Services, including your choices regarding cookies and similar technologies; your gameplay settings, languages, and interests; your other expressed preferences)
    • 1.6 Survey & research data (information you voluntarily provide in user surveys or research)
    • 1.7 Marketing preferences (your choices regarding marketing / advertising that is displayed or provided to you, including your preferences in receiving newsletters, surveys, and other promotional content)
    • 1.8 Communications with us (details of your email, chat, and other messages to us)
  • 2. Information We Collect Automatically: We generally collect the following types of information automatically when you visit, access, or use our Services.
    • 2.1 Location information (city / country / region based on IP address, cell-ID, and Wi-Fi connection)
    • 2.2 Device, network & technical information (IP / MAC address and other similar device identifier; device model, operating system, regional / language settings, and internet service provider; screen resolution, frame rate, and ping value; stack information (e.g., crash reports and core dumps) and server health indicators (e.g., CPU and memory usage, I/O usage, and load average); date and time stamps of actions and events within the Services; other network and technical information)
  • 3. Information We Collect from Third Parties: In some cases, we may receive the information about you from third parties.
    • 3.1 Social media or game platform account information, as authorized by you when you choose to bind, connect, or log in with your third-party account on our Services (the specific information we receive depends on the third party and may include your platform account ID, platform name, profile pictures, friend lists, [email protected], age, country / region; to review or adjust the information shared to us by the platform, please refer to your account settings in the specific platform you use)
    • 3.2 Payment information when you choose to use a third-party payment processing service (such as hashed identifier, country / region from which your payment originated, and transaction details)
    • 3.3 Advertising or marketing data about your engagement with our content on our Services, in communications we send you, or other related sites or apps

Sensitive Information. Please do not send us any sensitive information or "special category data" such as social security number, religion, political affiliation, sexual orientation, racial / ethnic information, criminal history, or trade union / association memberships.

How We Use Personal Information

We use personal information only for the purposes for which the information was collected. Under applicable data protection laws, companies also must have a legal basis to process your personal information. Below, we describe our purposes and legal bases for processing personal information.

What you doWhat we collectWhy we collect itLegal bases
Use a Service (for example: visit a website, sign up for an account) Identity, contact & demographic details Billing & transaction information Account & profile information User-generated content Usage data & preferences Survey & research data Marketing preferences Communications with us Location information Device, network & technical information Gameplay information Social media or game platform account information Payment information Advertising or marketing data

To operate and provide the Services to you, such as:

  • 1. enabling you to download, install, and run our software on your device
  • 2. allowing you to customize your preferences and providing you with a tailored experience
  • 3. enabling you to connect and interact with other users
  • 4. communicating with you about the Services

To troubleshoot and improve the Services and our business, including:

  • 1. System debugging, troubleshooting, and diagnostic testing
  • 2. Conducting performance analyses of our systems and Services
  • 3. Testing new system and Service features
  • 4. System and log maintenance

To promote the safety, security, and integrity of the Services, including:

  • 1. Identifying, preventing, and enforcing against fraud, cheats / hacks, and other prohibited behavior
  • 2. Administering community standards
  • 3. Administering community standards
  • 4. Responding to user reports

To comply with legal obligations relating to our operation of the Services, such as:

  • 1. Implementing age assurance and verification measures
  • 2. Completing "know your customer" requirements
  • 3. Responding to a valid legal request
  • 4. Maintaining business books and records

To operate and administer our business, including:

  • 1. Conducting internal audits
  • 2. Facilitating mergers, acquisitions, and other reorganizations or restructurings (including prospective transactions)

Performance of our contract with you (the Terms of Use)

Your consent, in connection with the specific purposes of processing disclosed to you at the time of collection

Our legitimate interests to:

  • 1. operate, troubleshoot, and improve the Services and our business
  • 2. Promote safety, security, and integrity outside of the performance of our contract with you
  • 3. Understand our users and how they interact with Services
  • Perform internal analytics concerning the Services
  • 4. Comply with legal requirements or defend our legal rights

Fulfillment of our legal obligations related to providing the Services

Sign up for a Services account or bind, connect, or log in with your third-party platform account Identity, contact & demographic details Account & profile information Usage data & preferences Communications with us Location information Device, network & technical information Gameplay information Social media or game platform account information

To enable you to set up an account / profile on the Services, allowing for a customizable and continuous experience, and to communicate with you about your account

To comply with legal obligations relating to account creation and maintenance, such as:

  • 1. implementing age assurance and verification measures
  • 2. authenticating your identity and securing your information

Performance of our contract with you (the Terms of Use)

Your consent when setting up your account

Our legitimate interests to operate and improve the Services and to comply with legal requirements or defend our legal rights

Purchase a product or service (including digital content such as Virtual Goods and Virtual Points) Identity, contact & demographic details Billing & transaction information Account & profile information Usage data & preferences Communications with us Gameplay information Payment information

To fulfill the purchase agreement, including processing and shipping your order or providing you with access to digital content

To comply with legal obligations and defend our legal rights related to consumer purchases, such as administering complaints or refunds

Performance of our contract with you (the purchase agreement)

Your consent to the purchase

Our legitimate interests to comply with legal requirements or defend our legal rights

Fulfillment of our legal obligations related to your purchase

Use or enable location-based functionsLocation informationTo provide location-based Services and features you request, such as regional in-game events, tournaments, and matches

To provide location-based Services and features you request, such as regional in-game events, tournaments, and matches

Your consent when you enable location-based functions